This agreement ("Agreement") is entered into by eCom Space, located at Rastraat 2, Kudelstaart, the Netherlands. ("Coach"), and the Client ("Client"), regarding participation in the Elite Space Program. This program is a 90-day coaching program designed to provide the Client with the knowledge and resources to build and scale an e-commerce brand.
1. Services and Delivery
• During the Elite Space Program, the Client is entitled to the following services:
• Access to a private Discord channel with the Coach and coaching team.
• Access to a community Discord channel with other participants.
• Four roadmap calls for strategic guidance throughout the program.
• Kick-off call, progress evaluation calls (after phase 1 and phase 2), and an exit call.
• Unlimited 1:1 coaching calls of up to 60 minutes per session.
• Two weekly group calls, live Q&A sessions, and website reviews.
• Access to the Skool platform, including exclusive training videos, guides, and more.
• Free premium Shopify theme and access to exclusive partner networks and discount deals.
2. Fees and Payment Terms
• Fee: The fee for participation in the Elite Space Program is specified in the offer.
• Payment Options: Payment may be made in full or in installments (2 or 3 payments), as specified in the offer.
• Payment Terms: Each payment installment must be received before the start of a new installment period. In case of non-payment, eCom Space reserves the right to suspend access to services until payment obligations are met.
• Method of Payment: Payments must be made via bank transfer to the bank account designated by eCom Space.
3. Extension Guarantee
If the Client is not profitable after 90 days, eCom Space may, at its discretion and based on the Client's effort, offer an extension of the program, consisting of:
• Extended Access: Extension of access to the Discord channel and group calls for an additional 30 to a maximum of 90 days.
• Exclusion of 1:1 Coaching Calls: The extension applies only to Discord and group calls. Unlimited 1:1 coaching calls are not included in this extension option.
• Extension Conditions: The Coach will assess the Client’s eligibility based on their level of commitment, including active participation and adherence to the assignments set by eCom Space. eCom Space reserves the right to deny the extension if the Client does not meet these requirements.
4. Liability and Limitation of Responsibility
• Limitation of Responsibility: eCom Space is not responsible or liable for actions or omissions of third parties, such as advertising platforms (e.g., Meta), or for any losses or damages resulting from the services or advice of third parties connected to the program.
• Client’s Responsibility: The Client remains fully responsible for implementing the strategies and actions recommended by eCom Space. Results may vary, and eCom Space does not guarantee any specific level of success.
5. Non-Refundable Policy
• Non-Refundable Payments: All payments, whether made in full or in installments, are non-refundable. The Client waives any rights to refunds or credits, regardless of the level of participation or attendance during the program.
• Full Payment Obligation: The payment obligation remains in effect regardless of usage or early termination by the Client.
6. Cancellation and Termination
Cancellation by the Client: Should the Client wish to terminate the program early, the payment obligation remains in effect, unless otherwise agreed upon in writing with eCom Space.
Termination by the Coach: eCom Space reserves the right to terminate the Client’s access to the program in case of violation of these terms or failure to meet payment obligations. In such cases, any outstanding amounts remain due.
7. Intellectual Property
All materials provided by eCom Space, including but not limited to training videos, guides, and other documentation, are protected by copyright. The Client is not permitted to copy, distribute, or publicly share these materials without prior written consent from eCom Space.
8. Governing Law and Dispute Resolution
• Governing Law: This Agreement is governed exclusively by the laws of the Netherlands.
• Dispute Resolution: Any disputes arising from or relating to this Agreement will be submitted to the competent court in the Netherlands.
9. Final Provisions
• Entire Agreement: This Agreement contains all terms and conditions agreed upon by the parties concerning the Elite Space Program. Any oral or written statements not included in this Agreement are not binding.
• Modifications: Any changes or additions to this Agreement are only valid if recorded in writing and signed by both parties.
• Assignment: The Client may not transfer their rights or obligations under this Agreement without prior written consent from eCom Space.